Home - Who We Are:

Welcome to the Home of ‘Return On Investment�(ROI) in Service Management
The aim of this industry portal is to build a reference library of ROI ‘Best Practice� within Service Management. For contributing members a number of reports, whitepapers and practitioner data is available for free.

Current Research:
Currently SM-ROI’s primary focus has been on the identification of ROI savings in Service Management, with specific interest in the following areas: